Refund policy
Returns & Exchanges
We’ll help you get on the right foot. Just pick your country, and have your shipping zip code and order number in hand. You’ll find your order number in your Fabufabu Order Confirmation email. Then off ewe go!
Return Policy Quick Facts
Returns/exchanges accepted within 7 days of delivery
Labels must be intact. Socks and undies must be unopened.
Gifts can be returned within 7 days
Returns/exchanges can be done in-store or online
Returns Policy FAQ
What is your return policy?
You can return or exchange items that are unworn and unwashed with original product tags attached within 7 days from the date your order was delivered.
Return Shipping: Customers are responsible for return shipping charges. Paid shipping fees will not be refunded. Refunds will only be applied to the original form of payment. Returns/exchanges can only be done in the country of purchase. Please note, if you purchased Starcopia items at another retailer, you’ll need to return the purchase to that retailer.
Online and Retail Returns
We take returns in-store or online* (except for Outlet purchases). Returning by mail just means flying up to the top and picking your country.
How do I send back my return?
Customers are responsible for return shipping charges. Paid shipping fees will not be refunded. Refunds will only be applied to the original form of payment. Returns/exchanges can only be done in the country of purchase. Please note, if you purchased Starcopia items at another retailer, you’ll need to return the purchase to that retailer.
Terms & Conditions
*Improper Purchasing & Returns Activity: Starcopia' consumer rights and policies are intended solely for the benefit of end consumers, not for those purchasing products for resale. Purchasing products for resale or engaging in fraudulent activities is strictly prohibited. any consumer, canceling orders, charging restocking fees, imposing purchase quantity limits, declining to issue refunds or take returns, and/or suspending or closing any account.
*Our Right to Reject Your Purchase/Return, or Cancel An Order: The sale of products and fulfillment of orders at Fabufabu' stores or through our e-commerce site is contingent upon product availability and discretion in managing inventory. Fabufabu explicitly reserves the right (in its sole discretion) to limit, decline, or reject any sales, returns, and orders for any reason, without being liable for any damages or costs, except for repaying any amount received from the customer in relation to such sale or order.